Summary
Some Co-op stores are experiencing empty shelves and issues with contactless payments due to a recent cyber attack on the company. This cyber attack has also led to some customer data being stolen.
Key Facts
- A major cyber attack has hit Co-op stores, leading to some shelves being empty.
- Some stores are currently unable to accept contactless payments and are communicating to customers that they are "cash only".
- The company confirmed that a significant amount of customer data was stolen due to the cyber attack.
- Deliveries to Co-op stores have been disrupted due to the cyber attack.
- The cyber criminals behind the attack claim to have private information of 20 million Co-op members, but the company hasn't verified this number.
- As of April, Co-op reported a 22% growth in its active membership, with 6.2 million-member owners.
- The company has assured it's only personal details like names and contact details, not banking details or passwords that have been compromised.
- Some shoppers have been unable to pay by card or contactless in Co-op stores since the cyber attack, a problem affecting a small portion of its 2,300 stores.
