Alton Towers to restrict disability pass for people with ADHD and anxiety
Summary
Alton Towers and other Merlin Entertainments theme parks will change how they issue disability passes for visitors with conditions like ADHD and anxiety during the February half-term. The new policy will only allow passes for those with physical disabilities, not those who struggle with crowds. This is being trialed to manage increased demands and feedback from disabled visitors.Key Facts
- Alton Towers will limit disability pass access for people with ADHD and anxiety.
- The pass helps visitors who struggle with long lines due to disabilities.
- Similar restrictions will apply at Chessington World of Adventures and Windsor Legoland.
- The change affects those who have difficulty with crowds, which can cause sensory overload.
- Only visitors with physical disabilities will get passes during a trial period.
- People can buy a "Fastrack" pass to skip lines but it costs extra.
- The trial aims to address feedback about long waiting times for disabled visitors.
- Merlin Entertainments plans to review this approach before fully reopening in March.
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