Anger over Alton Towers changes for visitors who are autistic or have ADHD
Summary
Changes at Alton Towers and other UK theme parks have frustrated families with disabilities, such as autism and ADHD. Merlin Entertainments, which runs the parks, decided to change the rules for ride access passes, limiting their use during busy times. The company says they are reviewing these rules amid feedback but has not committed to reversing them.Key Facts
- Alton Towers and other theme parks are changing rules for disability ride access passes.
- Conditions like autism, ADHD, and anxiety are affected by this change.
- The new rules mean neurodivergent visitors may not use the disability queuing system during busy times like the February half-term.
- Families with hidden disabilities feel they are unfairly targeted by these changes.
- Merlin Entertainments says the old system wasn't working due to high demand.
- The company plans to keep the new rules "under review" for possible adjustments.
- Some alternatives offered, like sensory rooms, are not practical for everyone.
- There is significant disappointment and anger among affected visitors.
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