Summary
Wetherspoon, a UK pub chain, has a policy requiring customers with assistance dogs to show ID from Assistance Dogs UK. This policy might be against the law, says the Equality and Human Rights Commission, as it could discriminate against people with disabilities.
Key Facts
- Wetherspoon pubs have banned dogs for several years but allow assistance dogs.
- The chain's new policy requires assistance dog owners to show ID from Assistance Dogs UK.
- Some disabled patrons have felt embarrassed and refused service without this ID.
- Wetherspoon believes the policy is legally sound and aims to protect customers from misuse.
- UK law requires businesses to make reasonable adjustments for disabled customers, but specifics on assistance dogs aren't clearly defined.
- The Equality and Human Rights Commission is concerned this policy might violate UK law.
- Assistance Dogs UK argues that no legal requirement exists for such identification.
