Summary
Waymo, a company developing self-driving cars, uses remote workers in the Philippines to help guide its vehicles when technology falls short. During a U.S. Senate hearing, concerns were raised about security and labor issues related to this practice.
Key Facts
- Waymo uses remote assistance operators to help its self-driving cars in difficult situations.
- Some of these operators are based in the Philippines.
- The operators do not drive the cars; they provide guidance when needed.
- Concerns include potential cybersecurity risks and the impact on U.S. jobs.
- Waymo emphasizes that remote workers are monitored for qualifications and background checks.
- The company operates its autonomous ride-hailing services in several U.S. cities and plans to expand.
- The hearing involved testimony from Tesla and discussion of federal safety standards for self-driving cars.
