Summary
Senior managers at the Co-op have expressed concerns about a negative work environment at the top levels of the company. A letter sent to Co-op board members describes feelings of fear and being unable to speak up, which some say have led to poor decisions, declining profits, and increased food waste. The company continues to defend its leadership and recent restructuring moves despite ongoing issues.
Key Facts
- Some senior managers at the Co-op have reported a "toxic culture" at the executive level.
- A letter to Co-op board members highlights complaints of fear and alienation among senior staff.
- Critics claim the work environment has resulted in poor decisions, decreased moral, and reduced profits.
- Co-op lawyers say the negative comments do not reflect the views of the broader staff.
- A cyber-attack in the past year disrupted business, costing the Co-op £206m in lost sales.
- In response, the Co-op made structural changes, merging buying functions, which some say added confusion.
- Since July 2025, Co-op has consistently seen declining monthly sales.
- Several senior staff members have resigned since the company restructured.
