Summary
A British company named MoneySuperMarket ranked airlines based on passenger satisfaction and performance for long-haul flights. Singapore Airlines came out as the top airline, while American Airlines scored the lowest among popular choices. The ranking looked at things like comfort, in-flight entertainment, and timeliness.
Key Facts
- MoneySuperMarket conducted a study on long-haul airlines using data from sources like Which?, TrustPilot, and TripAdvisor.
- Singapore Airlines was the highest-ranked airline, scoring well on value for money and in-flight experience.
- Qatar Airways and Cathay Pacific ranked second and third, respectively.
- American Airlines received the lowest score, especially in areas like seat comfort and in-flight entertainment.
- The study emphasized that overall satisfaction on long-haul flights depends on consistent service, not just punctuality.
- The top 10 airlines include TUI, Emirates, Qantas, Malaysia Airlines, Virgin Atlantic, Delta Air Lines, and Air France.
