Summary
Costco will let customers order custom cakes and deli trays online or through an app. This change comes from customer feedback wanting an easier, quicker ordering process. The digital option is already being tested in some areas with full rollout expected in 2026.
Key Facts
- Costco will allow online and app-based ordering of custom cakes and deli trays.
- The change is based on customer feedback about the old, time-consuming process.
- Members can choose cake options like size, shape, flavors, and designs through the app.
- Some users are already trying the system in limited markets as part of early testing.
- No official timeline has been given for when it will be available everywhere.
- The expected rollout for broader access is set for 2026.
- The new system aims to save customers from needing two trips to Costco.
- Customers have responded positively to the idea of simplifying the ordering process.