Summary
An MP has claimed that Royal Mail is allegedly choosing not to deliver letters on time, possibly prioritizing parcels over letters. Royal Mail denies the claim and states that delivery issues in over 100 postcodes are due to storms and high staff illness rates. The company had previously been fined by Ofcom for not meeting delivery targets.
Key Facts
- An MP claims Royal Mail is prioritizing parcels over letters, affecting delivery times.
- Royal Mail staff members report daily missed delivery rounds and delayed letters.
- Royal Mail admits service delays in over 100 areas, blaming weather and illness.
- Last year, Royal Mail was fined £21 million for not meeting delivery targets.
- Royal Mail is privately owned by a Czech billionaire after a recent takeover.
- The company must legally deliver letters every day in most areas.
- The Business and Trade Committee seeks assurance from Royal Mail about fair delivery practices.
- Royal Mail emphasizes that most mail is delivered as planned and delays are addressed quickly.