Summary
SpaceX's Starlink internet service experienced a major outage, which affected tens of thousands of users for about two and a half hours. This service disruption led to apologies from SpaceX executives, including Elon Musk. The outage was caused by a failure in key software that runs their network.
Key Facts
- Starlink provides internet to over six million users in about 140 countries and territories.
- The outage lasted approximately two hours and 30 minutes.
- The disruption began at around 3 PM Eastern Time on Thursday.
- Users reported the issue through Downdetector, with as many as 61,000 user reports.
- The outage was due to a problem in the internal software of Starlink's network.
- SpaceX has launched over 8,000 Starlink satellites since 2020.
- The network is popular with militaries, transportation companies, and rural internet users.
- Recent updates to the network have focused on increasing speed and bandwidth.