Summary
After the death of a Mexican drug cartel leader sparked violence, a hotel chain in Mexico lifted a shelter-in-place order for its guests. RIU Hotels & Resorts allowed guests to move freely again as the situation improved. They also offered flexibility for travelers unable to reach their destinations due to security concerns.
Key Facts
- RIU Hotels & Resorts lifted travel restrictions for guests after unrest following the death of cartel leader Nemesio Oseguera Cervantes.
- The restrictions were in place to protect guests and staff during the violence.
- RIU will not penalize guests who cannot arrive due to security issues or airport closures.
- Guests forced to extend their stay because of the violence will not be charged for additional nights.
- RIU has 23 hotels in Mexico, employing over 12,500 people.
- Other hotel chains like The Palace Company reported normal operations in their locations.
- The U.S. State Department advised Americans in certain areas to stay indoors due to ongoing unrest.
- At least 73 people died during the operation that killed the cartel leader.
