Summary
A couple was initially promised a First-Class upgrade on a Delta flight but lost it to another passenger due to a mistake. After the original couple questioned the decision, the error was corrected, and they received the upgrade. The incident highlights confusion around airline upgrade processes.
Key Facts
- A couple was first on the list for a First-Class upgrade on a Delta flight.
- A third passenger unexpectedly got the upgrade instead.
- The couple questioned a gate agent, who found that another agent made the error.
- The mistake was corrected, and the couple received their upgrade.
- Delta's upgrade process considers factors like Medallion status and fare class.
- The incident was shared on Reddit, generating comments about airline upgrade policies.
- Delta Medallion members have various eligibility for upgrades based on certain criteria.
