Summary
A Southwest Airlines passenger reported receiving confusing information from the airline's app about their standby status. The passenger shared this experience on Reddit, sparking discussion about the airline's notification language and fare types.
Key Facts
- A passenger of Southwest Airlines saw a standby alert in the app causing confusion before their flight.
- The passenger's flight was from Las Vegas to St. Louis, scheduled at 1:55 PM.
- The passenger confirmed with a gate agent two hours prior that their seat was secured.
- The app showed the seat assignment about an hour before the flight.
- Reddit discussions suggested the standby message might be linked to buying a basic economy ticket without a seat assignment.
- Basic economy passengers might be listed as standby if basic seats run out, pushing them to consider paid upgrades.
- Southwest outlines that certain benefits are not available for Basic fare passengers, like free same-day standby.
