Summary
A family from Alberta, Canada, boarded a Disney cruise expecting a clean room, but found it already used. Disney explained it was a mix-up, and the family received an apology with gifts for the children. The incident highlighted how important first impressions are to travelers.
Key Facts
- A family from Alberta, Canada, experienced a room mix-up on a Disney cruise.
- The room appeared to have been used, with items left from the previous guest.
- Disney Cruise Line usually ensures staterooms are ready before providing keys.
- The issue arose from a misunderstanding, as crew members thought the room was for another family's back-to-back cruise.
- The family received an apology and gifts of three plush toys for their children from Disney.
- Despite the initial problem, the family enjoyed the rest of their cruise.
