Full coverage
A global Microsoft outage disrupted Outlook, Teams and other services.
Microsoft services including Outlook, Teams and Copilot had connectivity problems, with users affected across multiple regions. Microsoft said infrastructure problems were involved and described steps to restore service, including redirecting traffic and restarting servers.
What the reports agree on
- The outage affected Outlook and Teams. France24, ABC News, BBC Tech, Newsweek and 2 more
- Copilot was among the affected services. France24, BBC Tech, Al Jazeera, Guardian World
- Microsoft said infrastructure across multiple regions faced elevated loads. France24, BBC Tech, Guardian World
- Microsoft restarted affected servers as part of its response. France24, ABC News, Al Jazeera, Guardian World
- Microsoft said the outage could affect connectivity in any region. ABC News, Newsweek, Al Jazeera
Where reports differ
- It reported nearly 140,000 Outlook problem reports from 74 countries on Thursday evening. BBC Tech
- It reported about 77,000 Outlook problem reports shortly before 3 p.m. Eastern Time. Al Jazeera
- It reported that Teams service had been restored, while Microsoft was still working on the mailbox issue. ABC News
Reported by one outlet
- Microsoft ruled out a cybersecurity incident but had not confirmed the exact cause. BBC Tech
- OpenAI and Anthropic reported problems linked to the outage, and government agencies in Singapore and Australia also reported effects. BBC Tech
- Microsoft did not give an estimated time for full service restoration. Al Jazeera
- Microsoft was testing a configuration change to redistribute traffic. Al Jazeera
The original reports
- BBC Tech What happened overnight with the Microsoft global outage
- BBC Tech What we know about the global Microsoft outage
- France24 Major Microsoft Outlook outage disrupts services in 74 countries
- Guardian World Global Microsoft outage affecting Outlook and Teams users, with company ‘restarting’ servers
- Al Jazeera Microsoft outage hits tens of thousands of users
- Newsweek Is Microsoft Outlook Down? Thousands Report Email Access Issues in US
- ABC News Outlook outage: Microsoft reports 'issues' with Teams and email