Full coverage
A global Microsoft outage disrupted Outlook, Teams and other services across many countries.
The outage began Thursday and continued into Friday, disrupting email, collaboration tools and other Microsoft 365 services. Microsoft reported server problems and worked to restore service, while affected users and organisations reported problems in several countries.
What the reports agree on
- The outage disrupted Microsoft services, including Outlook and Teams. Newsweek, Guardian World, France24, Al Jazeera and 2 more
- The disruption began on Thursday and continued into Friday. Newsweek, France24, Al Jazeera, Guardian World
- Microsoft said servers became unexpectedly unavailable, contributing to increased load on remaining infrastructure. Guardian World, Al Jazeera, BBC Tech
- Microsoft said the outage was not caused by a cyberattack. Al Jazeera, BBC Tech, CBS News, France24
Where reports differ
- Downdetector counts varied by report: Guardian World said nearly 130,000 people reported Microsoft 365 problems, while BBC Tech reported nearly 140,000 Outlook reports from 74 countries. Guardian World
- Al Jazeera said Microsoft had not identified the root cause and was rolling back a network change; Guardian World said the company was reviewing recent configuration updates as a possible link. Al Jazeera
Reported by one outlet
- Newsweek reported that a Colorado sheriff’s office said email problems stopped jail staff from receiving notifications needed to process online bond payments, requiring payments in person. Newsweek
- Newsweek reported that New Zealand Immigration paused processing all visa applications until its systems were restored. Newsweek
- BBC Tech reported that some UK GP surgeries told patients to phone or visit for urgent needs because website messaging was unavailable. BBC Tech
- CBS News reported that Workhorse Group delayed a quarterly earnings call because of the outage. CBS News
The original reports
- BBC Tech How the Microsoft outage has been felt worldwide
- France24 Microsoft faces a major Outlook outage: ‘no signs of a cyberattack’
- CBS News Microsoft battling major worldwide outage
- Guardian World Microsoft outage hits hospitals, GPs, schools and police across UK
- France24 'One of the biggest outages ever': Disruption to Microsoft services enters second day
- Al Jazeera Microsoft hit by global outages: What happened and why?
- BBC Tech GPs, police and pharmacies among UK services affected by Microsoft outage
- Newsweek Microsoft Outage Hits Global Operations: From Airlines To Visas
- BBC Tech What happened overnight with the Microsoft global outage
- BBC Tech What we know about the global Microsoft outage
- France24 Major Microsoft Outlook outage disrupts services in 74 countries
- Guardian World Global Microsoft outage affecting Outlook and Teams users, with company ‘restarting’ servers
- Al Jazeera Microsoft outage hits tens of thousands of users
- Newsweek Is Microsoft Outlook Down? Thousands Report Email Access Issues in US
- ABC News Outlook outage: Microsoft reports 'issues' with Teams and email