Full coverage
A global Microsoft outage disrupted Outlook, Teams and other services from Thursday into Friday.
Users around the world reported problems accessing Microsoft services, including email and collaboration tools. Microsoft said servers were unavailable and it was working to restore service, while reporting early signs of recovery in some accounts.
What the reports agree on
- The outage disrupted Outlook and other Microsoft services, including Teams. Newsweek, Guardian World, France24, Al Jazeera and 4 more
- The disruption began on Thursday and continued into Friday. Newsweek, France24, Al Jazeera, Guardian World and 1 more
- Microsoft reported server problems as it worked to restore service. Guardian World, France24, Al Jazeera, BBC Tech and 1 more
Where reports differ
- BBC Tech reported nearly 140,000 Outlook problem reports from 74 countries on Thursday evening. BBC Tech
- France24 reported about 130,000 U.S. Outlook problem reports shortly after 1 p.m. Eastern Time. France24
Reported by one outlet
- Newsweek reported that New Zealand Immigration paused processing all visa applications until its systems were restored. Newsweek
- Guardian Business reported that a configuration update overloaded some servers and caused them to go offline. Guardian Business
- Al Jazeera reported that Microsoft said the outage was not a cyberattack and that it had not identified the root cause. Al Jazeera
The original reports
- CBS News Widespread Microsoft 365 outage continues, impacting email and other services
- CBS News Eye Opener: Microsoft Outlook email outage
- The Hill Microsoft ‘seeing encouraging recovery progress’ in global Outlook, Teams outage
- BBC Tech What we know so far about the Microsoft outage
- BBC Tech How the Microsoft outage has been felt worldwide
- France24 Microsoft faces a major Outlook outage: ‘no signs of a cyberattack’
- CBS News Microsoft battling major worldwide outage
- Guardian World Microsoft outage hits hospitals, GPs, schools and police across UK
- France24 'One of the biggest outages ever': Disruption to Microsoft services enters second day
- Al Jazeera Microsoft hit by global outages: What happened and why?
- BBC Tech GPs, police and pharmacies among UK services affected by Microsoft outage
- Newsweek Microsoft Outage Hits Global Operations: From Airlines To Visas
- BBC Tech What happened overnight with the Microsoft global outage
- BBC Tech What we know about the global Microsoft outage
- Guardian Business A global Microsoft 365 outage has hit millions – what happened and when will it be fixed?
- France24 Major Microsoft Outlook outage disrupts services in 74 countries
- Guardian World Global Microsoft outage affecting Outlook and Teams users, with company ‘restarting’ servers
- Al Jazeera Microsoft outage hits tens of thousands of users
- Newsweek Is Microsoft Outlook Down? Thousands Report Email Access Issues in US
- ABC News Outlook outage: Microsoft reports 'issues' with Teams and email