Full coverage
A global Microsoft outage disrupted services and organisations in several countries from Thursday into Friday.
The outage affected Outlook, Teams and Copilot, among other Microsoft 365 services, and some users could not access email or other tools. Microsoft said servers had become unavailable and it was working to restore service, but the disruption continued into Friday.
What the reports agree on
- The outage affected Microsoft services including Outlook, Teams and Copilot. Newsweek, Guardian World, France24, Al Jazeera and 2 more
- The disruption began on Thursday and continued into Friday. Newsweek, France24, Al Jazeera, Guardian World
- Microsoft said servers became unavailable and it was working to restore service. Guardian World, France24, Al Jazeera, BBC Tech
- Microsoft said the outage was not caused by a cyberattack. Al Jazeera, BBC Tech, CBS News
Where reports differ
- Microsoft was reviewing recent configuration updates as a possible link to the outage. Guardian World
- Microsoft said it was rolling back a network change but had not identified the root cause. Al Jazeera
Reported by one outlet
- A Colorado sheriff’s office said an email disruption stopped jail staff from receiving notifications needed to process online bond payments, so payments had to be made in person. Newsweek
- New Zealand Immigration paused processing all visa applications until its systems were restored. Newsweek
- Down Detector recorded nearly 130,000 reports of problems accessing Microsoft 365 services. Guardian World
- The outage affected services in 74 countries and territories, according to Downdetector. France24
The original reports
- CBS News Microsoft battling major worldwide outage
- Guardian World Microsoft outage hits hospitals, GPs, schools and police across UK
- France24 'One of the biggest outages ever': Disruption to Microsoft services enters second day
- Al Jazeera Microsoft hit by global outages: What happened and why?
- BBC Tech GPs, police and pharmacies among UK services affected by Microsoft outage
- Newsweek Microsoft Outage Hits Global Operations: From Airlines To Visas
- BBC Tech What happened overnight with the Microsoft global outage
- BBC Tech What we know about the global Microsoft outage
- France24 Major Microsoft Outlook outage disrupts services in 74 countries
- Guardian World Global Microsoft outage affecting Outlook and Teams users, with company ‘restarting’ servers
- Al Jazeera Microsoft outage hits tens of thousands of users
- Newsweek Is Microsoft Outlook Down? Thousands Report Email Access Issues in US
- ABC News Outlook outage: Microsoft reports 'issues' with Teams and email