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A Microsoft outage disrupted Outlook, Teams and other services across multiple regions.

Microsoft said unavailable servers and heavy traffic across multiple regions contributed to connectivity problems affecting Microsoft 365 services. It reported restoring some Teams service while working to restore email and other services.

What the reports agree on

  • The outage affected Outlook, Teams and Copilot. BBC Tech, France24, Al Jazeera, Guardian World
  • Microsoft reported elevated loads across multiple regions and problems with unavailable servers. BBC Tech, France24, Guardian World
  • Microsoft reported that it had restored Teams service in North America, though some users still had connectivity problems. ABC News, Guardian World
  • Downdetector recorded about 130,000 Outlook problem reports. France24, Al Jazeera, Guardian World

Where reports differ

  • Downdetector recorded nearly 140,000 Outlook problem reports from 74 countries. BBC Tech
  • Downdetector recorded about 130,000 U.S. Outlook reports shortly after 1 p.m. Eastern Time. France24
  • Downdetector recorded about 130,000 Outlook reports shortly after 1 p.m. Eastern Time, falling to about 77,000 shortly before 3 p.m. Al Jazeera

Reported by one outlet

  • Microsoft said the mailbox issue could affect Microsoft 365 connectivity in any region. ABC News
  • OpenAI and Anthropic reported problems linked to the outage, and government agencies in Singapore and Australia also reported effects. BBC Tech
  • New Zealand Immigration paused processing all visa applications until its systems were restored. Newsweek
  • Microsoft did not give an estimated time for full service restoration. Al Jazeera

The original reports

Monday's biggest stories, one calm email.