Judge allows suit over airline window seats without a window to proceed
Summary
A judge has allowed a lawsuit against United Airlines to continue. The lawsuit claims the airline charged passengers extra for “window seats” that do not actually have windows.Key Facts
- A passenger in California sued United Airlines for charging extra for a window seat without a window.
- United defines a window seat by location, not necessarily by having an actual window.
- The judge said the airline’s websites and boarding passes identify these seats as window seats.
- The judge ruled this could be a breach of contract and let the case move forward.
- United updated its seat selection process in 2025 to provide more details to customers.
- Similar lawsuits have been filed against Delta Air Lines for the same issue.
- Aircraft designs can prevent windows from being installed in some seats due to ducts or wiring.
- Some airlines, like American and Alaska, inform passengers about windowless window seats; Delta and United have not.
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