Telstra glitches continue as ‘secondary’ outage hits triple-zero calls and regional trains remain stranded
Summary
Telstra, an Australian telecom company, is still experiencing problems after a national outage caused by a software fault. The issues are affecting emergency calls to triple zero and disrupting Victoria’s regional train services. The government has said a full investigation will take place to find out what happened.Key Facts
- Telstra’s outage began on Wednesday due to a software fault related to its GPS timing system.
- The fault caused emergency triple-zero calls to fail or go to voicemail.
- By Thursday morning, the problem with emergency calls was 90% reduced but not fully fixed.
- Victoria’s regional trains remained suspended because of the Telstra outage.
- Telstra performed over 300 welfare checks on people who tried to call triple zero during the outage.
- Six people needed immediate help, and others were referred to police for checks.
- The government wants a full investigation and possible penalties for the outage.
- Opposition officials criticized Telstra's network reliability, calling it critical infrastructure.
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