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Charities unable to pay staff after fraud alert

Charities unable to pay staff after fraud alert

Summary

CAF Bank in Kent has suspended its online banking services since July 24 due to suspected cyber fraud affecting over 14,000 charities. This disruption has made it hard for some charities to pay staff and suppliers on time.

Key Facts

  • CAF Bank serves more than 14,000 charities across the UK.
  • Online banking services have been suspended since July 24 because of suspected cyber fraud.
  • Some charities, like 21 Together in Maidstone, are worried they may not pay their workers on time.
  • Staff at affected charities have had trouble reaching CAF Bank for help.
  • CAF Bank is owned by the Charities Aid Foundation.
  • The bank says the main banking system is not affected, only the online service.
  • The bank is working with experts to fix a third-party software issue connected to the online portal.
  • CAF Bank is prioritizing urgent payments such as payroll, even though online access remains unavailable.
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