UK business hit by 'daylight robbery' 1500% price hike for invoicing software
Summary
A popular app called Harvest, used by many businesses for tracking time and creating invoices, increased its prices by up to 1500%. The app was bought by an Italian company, Bending Spoons, which changed the pricing to charge more based on usage, causing surprise and complaints from users.Key Facts
- Harvest raised its monthly fees dramatically, with one UK user’s bill jumping from $130 to $2,110.
- Another user in the US reported their annual fee went from $2,800 to $23,000.
- The company switched from a flat fee per user to a usage-based pricing model that also counts projects, clients, and revenue.
- Many customers only learned about the price increase when their annual payments were due.
- Bending Spoons acquired Harvest in 2025 and has a history of increasing prices in companies it buys.
- Other tech firms owned by Bending Spoons, like Evernote and Vimeo, have also seen price hikes and reduced free access.
- Users and analysts criticized the lack of clear communication about the new pricing and the large cost increases.
- Some customers are planning to stop using Harvest because the new fees are too high.
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