Many professionals take continuing education. Let’s add etiquette classes | Gene Marks
Summary
The article argues that in addition to technical skills and ethics, professionals should also learn etiquette—rules about polite and respectful behavior at work. As workplaces become more diverse, knowing how to interact well with people of different backgrounds helps create better work environments and improves productivity.Key Facts
- Many professionals, like accountants and lawyers, must take continuing education courses to keep their licenses.
- Some programs teach ethics, but etiquette training is also important and often missing.
- Etiquette means polite behavior like being on time, saying thank you, and respecting differences.
- A venture capital firm offers "etiquette finishing school" for startup founders to learn dressing and social skills.
- Etiquette includes respecting others' cultures, religions, political views, and different generations at work.
- Good etiquette helps managers and workers cooperate better in diverse workplaces.
- The author suggests adding etiquette lessons to professional education requirements.
- Etiquette training is seen as a way to reduce conflict and improve teamwork and productivity.
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