Spotify ramps up policy enforcement on family plans
Summary
Spotify has started requiring users of Family and Duo subscription plans to scan a QR code in person with the plan manager’s device to prove they live at the same address. If users do not scan the code within seven days, their accounts will be downgraded to the free version, and they cannot join another Family or Duo plan for 12 months.Key Facts
- Spotify enforces its rule that Family and Duo plan members must live at the same address.
- Users must scan a QR code on the plan manager’s device within seven days to verify their address.
- Failure to verify leads to losing paid plan access and a 12-month ban from similar plans.
- This policy might affect real families who live apart, such as college students or traveling spouses.
- Analysts say many users share family plans with friends to save money, not actual family members.
- Streaming services like Netflix have used similar enforcement and saw increased subscriptions and profits.
- The stricter rules aim to help services like Spotify earn more money by limiting account sharing.
- Users unable to verify may need to find other ways to stream music or switch services.
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