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Microsoft outage hits tens of thousands of users

Microsoft outage hits tens of thousands of users

Also reported by Guardian World, Newsweek, ABC News

Full coverage (4 outlets)

Summary

A Microsoft outage disrupted Outlook, Teams, Copilot, and other Microsoft 365 services on Thursday. Microsoft said some servers were unavailable and that it was testing changes and restarting affected services, without giving an estimated restoration time.

Key Facts

  • Downdetector recorded about 130,000 Outlook problem reports shortly after 1 p.m. Eastern Time.
  • The number of Outlook reports had fallen to about 77,000 shortly before 3 p.m. Eastern Time.
  • Some users could not send or receive email or open their inboxes.
  • Users also reported problems with Teams, Copilot, and other Microsoft 365 services.
  • Microsoft said the outage could affect users in any region.
  • Microsoft said some servers were unavailable and failing automatic health checks.
  • Microsoft was testing a configuration change to redistribute traffic and restarting affected services.
  • Microsoft did not give an estimated time for full service restoration.
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