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How the Microsoft outage has been felt worldwide

How the Microsoft outage has been felt worldwide

Also reported by France24, CBS News, Guardian World, Al Jazeera, Newsweek, ABC News

Full coverage (7 outlets)

Summary

A Microsoft outage affected services in at least 74 countries after it was detected on Thursday. Problems with Microsoft 365 services, including Outlook and Teams, disrupted communications and some work, while several governments said emergency services or patient care remained unaffected.

Key Facts

  • Microsoft said Microsoft 365 services, including Teams, Outlook and Copilot, had connectivity problems.
  • OpenAI said an issue with its connections to Microsoft services affected the performance of some tools.
  • Austin city employees could not send or receive email, but the city said phone lines and 911 services remained operational.
  • Unity Health Toronto reported email problems and declared a code grey, but said patient care was not affected.
  • Japan said its shared government IT platform had been disrupted.
  • Singapore reported problems with some government systems and court email, while saying emergency services remained operational.
  • India-based finance workers reported problems accessing research reports and holding calls through Teams.
  • Australian spy and federal police agencies were affected by the outage.
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