Watch: How the Microsoft outage affected North America
Summary
A Microsoft outage disrupted services including Teams, Outlook and Copilot for millions of people in more than 70 countries. Microsoft apologized, attributed the disruption to a technical issue rather than a cyberattack or AI-related issue, and said recovery was underway.Key Facts
- The outage affected millions of people across more than 70 countries.
- Users reported disruptions to Microsoft Teams.
- Users reported disruptions to Outlook.
- Users reported disruptions to Copilot, Microsoft’s AI assistant.
- Microsoft apologized for the disruption.
- Microsoft linked the outage to a technical issue, not a cyberattack or an AI-related issue.
- Microsoft said email delivery was improving, but intermittent issues could continue during recovery.
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