Microsoft says services still returning amid widespread outage
Also reported by BBC Tech, Axios, Guardian World, CBS News, The Hill, France24, Newsweek, Guardian Business, ABC News
Summary
Microsoft services including Outlook, Teams and Copilot were still recovering more than 24 hours after an outage disrupted users in 74 countries. Microsoft said email delivery was improving, some services remained unreliable, and it had found no indication of a cyberattack.Key Facts
- The outage began around 16:00 GMT on Thursday and was linked to overloaded servers.
- The disruption affected Microsoft 365 services, including Outlook, Teams and Copilot.
- Microsoft said email queues had fallen significantly and were approaching normal levels.
- The company reported improving service availability across Europe, North America and the Asia Pacific, while some services remained spotty.
- The outage affected institutions and businesses, including Norway’s parliament, municipalities in Denmark, rail operators in several countries and the UK National Health Service.
- Microsoft did not disclose how many people were affected; it said in January that it had more than 450 million commercial Microsoft 365 subscribers.
- Microsoft said it would review the incident and measures to prevent future disruptions.
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